Technical Specialist (Citrix)

As a Technical Specialist, you will be an integral member of a dynamic team responsible for the high-quality delivery of our solutions and products. In this role; you will be responsible for the provision of technical solutions throughout the life cycle of a solution or product provided by us to our clients. You will assist colleagues and the business with technical issues in all areas, you will provide technical feedback and impact assessments setting technical standards and supporting documentation. As a senior member of the team you will be involved in the deployment of our enterprise solutions. The job requires you to be able to understand market development, practice development, work with leaderships in pursuits, proposals etc. You will advocate the importance of our client delivery as well as our internal practice and service delivery models. The ability to communicate effectively with clients, team members and business lines are key components for success in this position.
Application Deadline
October 25th 2019
Technical Solutions
Contract Type
Full Time
Reporting To
Head of Technical Solutions

Key Responsibilities

Key Result Areas
  • Actively manage senior client projects from a technical perspective
  • Is involved and makes recommendations on how to improve, gain more from our services through the use of technology
  • Provides deep specialist consultancy, guidance and support in their specific specialism
  • Ensures that any solution fits with the business strategic and technical direction
  • Create and integrate solutions at enterprise level using the latest technologies
  • Use tested methodologies to document services, business objects, and other requirements as lead by the business and clients
  • Use Partner tools and technologies to extend and improve the functionality of our products and services
  • Communicate with team members to clarify requirements and overcome obstacles to meet the team goals
  • Leverage other technologies outside of the normal technology stack should the need arise, and autonomously be able to make use of those decisions
  • Develop cutting edge solutions to maximize the performance, scalability, and distributed processing capabilities of the systems
  • Provide troubleshooting and root cause analysis for production issues, escalating where appropriate
  • Work with development teams in an agile context ensuring that the appropriate testing and business process are followed for deployment
  • Actively participate in talent reviews providing feedback and or guidance to those around you
  • Maintain established level of productivity and meet assigned productivity requirements
  • Maintain flexibility in work schedule

Skills, Knowledge & Expertise

  • The ideal candidate will have a proven track record of implementing solutions across many of the following technologies and specialise in at least one and hold current certifications: 
  • Must have deep technical knowledge in Citrix XenApp, Netscaler and XenDesktop.
  • Will be responsible for designing and implementing Citrix technology-based solutions for the customer.
  • Must have demonstrable hands on experience as a Technical Architect.
  • Have experience of engaging in IT strategy for Citrix Technology with the customer. 
  • Experience of engaging with Customer Senior Technical Management.
  • Deployed Citrix XenMobile in line with a customer MAM/MDM solution.
  • Exposure to NetScaler SD-WAN technology is desirable. 
  • Have experience of Cloud technologies.
  • Been exposed to Virtualisation technologies, preferably Hyper-V and VMware is desirable.Ability to rapidly establish credibility with clients through effective communication of technical knowledge.
  • Have demonstrated technical and delivery expertise to meet deadlines and create effective deliverables.
  • CCP-V
  • CCP-M 
  • CCP-N
  • To have distinguishing professional behaviour, acting in a way that is consistent with what one says or values and the expectations of both the Company and clients. It requires a demonstration of commitment to openness and ethical values. 
  • To be achievement focused, taking responsibility for one's own performance and interventions. Recognising opportunities and acting efficiently at the appropriate moment, within the given deadlines.
  • Must have excellent communication skills, specifically influencing and negotiating skills to achieve value-added results.
  • Being client focused is a key requirement to provide exemplary customer service and putting the customer at the heart of everything we do. 
  • Teamwork and team leadership skills are essential, working co-operatively with others, being part of a team, and fostering a collaborative environment.
  • Proactively seeks to effectively coach and mentor; regarded and sought by more junior staff as a coach and mentor.
  • Effectively manage deliverables with minimal oversight from senior management.
  • Motivated to keep abreast of changing technologies and ability to articulate these to both peers and clients.
  • Entrepreneurial spirit, taking a proactive, problem-solving approach to working.
  • A desire to make an impact and the ability to deliver. 


  Employees at C5 enjoy an attractive benefits package as part of our continuous employee value commitment. 
  • Competitive salary
  • Competitive annual leave
  • Pension Scheme
  • Private health insurance
  • Corporate gym rates
  • Corporate dental scheme rates
  • Mobile devices provided
  • Personalised training plans
  • Proactive learning environment
  • Company-wide social and team events
  • Daily fruit and Friday food
  • Access to the latest technologies
  • Access to technology leaders / technical specialists
  • An environment to be yourself

About C5 Alliance

Be part of #LifeatC5...

As a friendly, ambitious and progressive company, we are focused on the delivery of technology for positive impact. As we continue to expand our business, we are looking for talented and enthusiastic individuals to join our growing team.

By joining our company, you will become part of a collaborative pool of digital specialists with the opportunity to build a rewarding career in technology and make a valuable contribution to the industry. 

We're a people-powered business and committed to being the employer of choice where all of our teams have the opportunity to succeed, be proud and enjoy a long and rewarding career. We achieve this by being an agile and entrepreneurially led firm, posessing a values-based culture with innovation & technology at our core. We offer a compelling and evolving EVP including personal career development in an environment with a multi-disciplinary approach. Now part of the BDO network we are part of a global brand and have access to our international colleagues. As a unified business we have a genuine belief in shared success.

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register Your Interest
Application Deadline
October 25th 2019
Technical Solutions
Contract Type
Full Time
Reporting To
Head of Technical Solutions
View all opportunities at C5 Alliance